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Privacy Policy

Last updated: June 17, 2026

Cloudsheer Outreach (the "Service") is operated by CloudSheer Consulting ("CloudSheer," "we," "us," or "our"), based in Brooklyn, New York. This Privacy Policy explains what information the Service collects, how we use and protect it, and the choices you have. It applies to everyone who signs in to the Service, whether you are a member of the CloudSheer team or a client we work with.

By signing in to or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

Information we collect

We collect only the information needed to run the email outreach campaigns you configure.

  • Account information. When you sign in with Google, we receive your name, email address, and profile picture from your Google account. When you sign in with email and password, we store your email address and a securely hashed version of your password.
  • Google Sheets data. For the specific spreadsheet you connect, we read the rows and columns you select (for example recipient names, email addresses, and any fields you use to personalize messages), and we may write campaign status back into that same spreadsheet.
  • Gmail data. With your permission, we send the campaign emails you compose through your own Gmail account, and we read message metadata and content in your mailbox solely to detect replies and bounces to those campaigns.
  • Campaign data. We store the campaigns you create, including subject lines, message templates, recipient lists, schedules, and delivery results such as sends, opens, clicks, replies, and bounces.

How we use Google user data

The Service requests the following Google API scopes, each for a single, clearly defined purpose:

  • Google Sheets (spreadsheets). To read the recipient and personalization data from the spreadsheet you choose, and to write campaign status back to it.
  • Gmail send (gmail.send). To send the campaign emails you create from your own Gmail account, so they come from your real address.
  • Gmail read (gmail.readonly). To detect when a recipient replies or a message bounces, so the Service can stop following up and report the result to you.

We do not use Google user data for advertising, we do not sell it, and we do not use it to train any generalized artificial intelligence or machine learning models.

Limited Use disclosure

Cloudsheer Outreach's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

How we store and protect your data

Data is stored in a managed PostgreSQL database and transmitted over encrypted (HTTPS/TLS) connections. Access tokens, refresh tokens, and password hashes are stored only as needed to operate the Service and are never displayed back to you or shared. We limit access to this data to the people and systems that need it to provide and maintain the Service.

How we share information

We do not sell your personal information or your Google user data. We share data only in these limited cases:

  • Service providers. We use trusted infrastructure providers to run the Service, including Vercel (application hosting) and Neon (database hosting). These providers process data only on our instructions and only to operate the Service.
  • Google APIs.Sending email and reading sheet and mailbox data necessarily involves Google's own services, which process that data under Google's terms.
  • Legal requirements. We may disclose information if required by law, regulation, or valid legal process, or to protect the rights, safety, and security of CloudSheer, our users, or the public.

Data retention and deletion

We retain your data for as long as your account is active or as needed to provide the Service. You can:

  • Revoke access to your Google account at any time from your Google account permissions page. Once revoked, the Service can no longer access your Google data.
  • Request deletion of your account and associated data by emailing us at solutions@cloudsheer.com. We will delete your stored data within 30 days, except where we are required to retain it by law.

Children's privacy

The Service is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be communicated through the Service or by email where appropriate.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, contact us at solutions@cloudsheer.com.